Last updated: 2026. We ship what we can ship well. Anything that needs special handling, we say so up front.
We ship the following products anywhere in the United States — all 50 states, Alaska and Hawaii included:
We currently do not ship to US territories or international addresses. If this changes, we’ll update this page.
Flat-rate shipping — $6.99 per order. Our jerky is light and shelf-stable, so it ships easy and we keep the rate simple and predictable.
Free shipping on orders of $45 or more. Stock up on the line and shipping's on us. Tonka Club members ship free on every box, every month, with no minimum. Placing a bulk or wholesale order? Contact us first and we'll sort the best rate.
Orders ship Mondays and Wednesdays from the ranch. Place your order by Sunday night and it’s on Monday’s truck; order by Tuesday night and it ships Wednesday. We’re a working ranch and a working family — barring the occasional holiday, that’s the rhythm.
Larger or custom orders (bulk jerky, mixed cases) may need 5–10 business days. We’ll always confirm a real timeline when we acknowledge your order.
Standard transit time after shipping is 2–5 business days within the US, depending on destination. Alaska and Hawaii can run a few days longer.
Once your order ships, you’ll receive an email confirmation with carrier and tracking number. We ship primarily via USPS (Ground Advantage or Priority Mail), with UPS or FedEx Ground for larger orders when it makes sense.
Everything in the online store ships — there’s no pickup option at checkout, so nobody’s waiting on us to coordinate a meet-up over a bag of jerky.
The exception is frozen raw meat (cuts, ground, roasts, hotdogs, sausage), which is available by direct arrangement only — we’ll set a pickup time at the ranch, 3180 S. Grubb Road, Lima, Ohio 45806, that works around ranch work and surgical call. Contact us to ask what’s in the freezer, or see the freezer price list.
If it isn't the best jerky you've ever had, email orders@ssacresbison.com within 30 days of delivery with your order number, and we'll make it right: refund or replacement, your call. Keep the rest. We're not asking you to ship meat back to Ohio. The same goes if your order arrives damaged, spoiled, or short. Send us a photo and we'll replace or refund it.
For damaged, spoiled, or short orders, include photos with your email. Photos help us file a claim with the shipping carrier.
Our jerky is shelf-stable and made to travel — but it’s still food, so we don’t accept jerky returns, and we’ll never ask you to mail it back. The Eat the Box Guarantee above covers you instead.
Non-food items (apparel, hats, drinkware, and other merchandise) may be returned unused, unworn, and in original packaging within 14 days of delivery. Email us first to arrange the return.
One guarantee claim per order. Full terms are in our refund policy.
Email orders@ssacresbison.com or call (419) 234-9598.