Last updated: 2026. We ship what we can ship well. Anything that needs special handling, we say so up front.
We ship the following products anywhere in the United States — all 50 states, Alaska and Hawaii included:
We currently do not ship to US territories or international addresses. If this changes, we’ll update this page.
Flat-rate shipping — $6.99 per order. Our jerky is light and shelf-stable, so it ships easy and we keep the rate simple and predictable.
Free shipping on orders of $45 or more. Stock up on the line and shipping's on us. Placing a bulk or wholesale order? Contact us first and we'll sort the best rate.
Orders ship Mondays and Wednesdays from the ranch. Place your order by Sunday night and it’s on Monday’s truck; order by Tuesday night and it ships Wednesday. We’re a working ranch and a working family — barring the occasional holiday, that’s the rhythm.
Larger or custom orders (bulk jerky, mixed cases) may need 5–10 business days. We’ll always confirm a real timeline when we acknowledge your order.
Standard transit time after shipping is 2–5 business days within the US, depending on destination. Alaska and Hawaii can run a few days longer.
Once your order ships, you’ll receive an email confirmation with carrier and tracking number. We ship primarily via USPS (Ground Advantage or Priority Mail), with UPS or FedEx Ground for larger orders when it makes sense.
Everything in the online store ships — there’s no pickup option at checkout, so nobody’s waiting on us to coordinate a meet-up over a bag of jerky.
The exception is frozen raw meat (cuts, ground, roasts, hotdogs, sausage), which is available by direct arrangement only — we’ll set a pickup time at the ranch, 3180 S. Grubb Road, Lima, Ohio 45806, that works around ranch work and surgical call. Contact us to ask what’s in the freezer.
If your order arrives damaged, spoiled, or short, contact us within 7 days of delivery. Email us at orders@ssacresbison.com with your order details and photos of any damage.
We’ll make it right — replacement, refund, or whatever fits the situation. Photos help us file with the shipping carrier and recover the loss on our side.
Because our products are perishable food, we generally cannot accept returns. If something is wrong on our end, we’ll make it right with a replacement or refund — see the damaged orders section above.
For non-food items (apparel or merchandise, when offered), we accept returns of unused, unworn items in original packaging within 14 days of delivery. Contact us first to arrange.
Email orders@ssacresbison.com or call (567) 712-5585.